Brooklyn
Downtown Manhattan
 | AnnouncementsSetup a recording for the auto attendant that provides announcement to callers. |  | Dial by NameSearch by first name or last name to find extension numbers on the system. |
 | Auto AttendantAllows callers to be automatically transferred to an extension without the intervention of an operator or receptionist. |  | Do Not Disturb (DND)Sends call directly to voice mail. |
 | Call BroadcastCreate a recording and select one or more groups to have the system call and play the recording. |  | Fax ServerCan send or receive faxes. Includes ability to send faxes as email. It requires a provider or hardware card that can successfully transmit and receive faxes. |
 | Call BlockBlock inbound calls by the caller ID. |  | Follow-meRing a desk phone for so many rings then try a cell phone when a call comes in. |
 | Call CenterOrganizations using PBX technology |  | Hot DeskingLogin to a registered phone and make and receive calls at a remote desk as if you were sitting at your normal extension. Designed to work with all SIP capable phones. |
 | Call Detail RecordsVarious reporting capabilities to see who called, when, call length, export to a csv file, and call detail statistics. |  | Hunt GroupsTo ring multiple internal extensions and external numbers simultaneously or in succession (hunt groups). Can prefix the caller id name so that you can tell where the call came from. There are options to announce the caller, or require a pin number. |
 | Call ForwardForward to another extension or to any phone number. |  | IntercomA paging extension can be created that will send intercom calls over a speaker system. |
 | Call FlowsTypically used with day night mode. To direct calls between two destinations. Can work with BLF(Busy Lamp Field) on phone to show which direction call will be directed to. |  | Menu ManagerMultiple customizable menus can be used as templates selectable globally or per tenant. |
 | Contact ManagerManage your contacts. Import contacts from Outlook CSV files. Export contacts to your cell phone with QR Codes. It is also possible to add additional features like time cards and invoices that can be related to the contacts. |  | Music On HoldCan add wav or mp3 file including music or even a business sales message. Now with support for multiple selectable categories of music on hold and per tenant music on hold. |
 | Call MonitoringView which extensions are currently in a call. |  | Remote Office SupportA remote location can register extensions and use a centralized phone system or communicate freely between systems. |
 | Call PickupFor a particular extension or any extension that is currently ringing. |  | Ring GroupsTo ring multiple registered extensions numbers simultaneously or in succession. |
 | Call QueuingCan load calls into queues so they can be answered in the order they came into the queue. |  | Route by Caller IDWhen a call comes in the call can be routed based on the destination number, Caller ID, and other factors. For example, certain clients can be routed to a special after hour menu. |
 | Call RecordingsTo record all or some calls or parts of the call. |  | Soft PhonesEmbedded PBX features in web or PC applications |
 | Call RoutingSend the call different directions or perform actions based on reading the caller id info or other call information. |  | Three-way CallingWhether you made or received the initial call, you can use Three-Way Calling to add a third person to your call at any time. |
 | Call TransferAnnounced Transfer, Blind Transfer |  | Time of Day RoutingTime Conditions allow setting up different time patterns for call handling. It allows directing after hours calls differently than calls during working hours for example. |
 | Call WaitingReceive a tone indicating another call is waiting for attention |  | User Online PortalRemote Support: The PBX can be managed with a web interface locally or remotely. Portable Extensions can be answered anywhere with a VoIP phone, soft phone, standard phone or cordless. Calls from remote extensions to any extension do not require the telephone company. |
 | Caller IDSupport and customization for supporting providers. |  | Valet Call ParkingPark and unpark calls in the same parking log monitor parking lots with BLF(Busy Lamp Field). |
 | ConferencingTo set up conference calls, is optionally secure with a PIN number, and can transfer current calls to a conference. Interactive conference control provides ability to see the list of callers in the conference and manage the volume, see who is talking, kick, mute, unmute, deaf, undeaf, and more. |  | Voice MailAccess voicemail from anywhere. Voicemail can be sent as an email attachment. It can also be accessed inside the office from a Web Interface or remotely through a VPN. Support for Multi-lingual voicemail to email templates. |
 | Conference CenterCan have unlimited conference rooms with moderator and participants, pin numbers, call recording, mute all, caller announce and more... |  | Voice Mail & Fax to Email |
